3 months ago
Dr Rod and the team are fantastic. They took excellent care of my puppy.
5 months ago
We don’t recommend this VET at any cost. Overpriced and suggesting unnecessary operation to our pet without even did much checking before hand.
We send our 9 year old dog, to revisit the Village Vet because he still cough quite often after taking 10 days of antibiotics. We require to do some x-ray to see if there is any issue with his chest. I don’t think they keep record for past visit and they keep asking if he need a blood test every time. We did blood test, and general check up at the Village Vet since day one and had been visiting this vet whenever our dog felt sick. They only realise blood test had been done recently when we mention that’s when they agree another blood test wouldn’t be necessary.
We left our dog at the Vet @ 9am, they contacted me about 10:30am and also send us an email (please see the attachment) suggesting dental disease is the reason that cause his sickness, so tartar extraction need to be done to get him recovered. The chest x-ray and cough workshop would be $800-900. If we go ahead with the teeth workshop the price would be minimum $1300 plus $345 for chest X-ray.
At this point, our instinct tells us to reject this suggestion and take him back. As they claimed a chest x-ray had been taken from the email, we asked for it when we are picking him up . It turns out none of the examination had been done so this visit was free of charge.
We sent him to the another vet where we used to visit for our other pets in our old neighbourhood. They said even the teeth are not in perfect condition but wouldn’t be the main cause for his cough. Even if we want to fix his teeth, it should be done after he recovered from other sickness.
We have never left any good or bad reviews. This is our first time because we get totally disappointed. Our pets are part of our family, no matter how much it will cost, they only deserve the RIGHT vet RIGHT treatment instead of unreasonable pricey ones.
5 months ago
I visited Village Vet for the first time today, with my 9 week old dog, Leo. Both Leo and I felt instantly comfortable with vet Rod and the entire staff. Rod did a routine check up and answered all my questions being a new fur mum, he also kept things simple for me.
They are now my local vet, can’t beat friendly service!