3 months ago
My border collie is so excited to come in for his fortnightly wash and tidy! They even offer colouring with dog friendly dye and do a great job! It’s so nice not having to worry about how he’s going because I know from how happy he is to get there he’s treated like royalty.
I love that he can play with other dogs while waiting for his groom and after his groom because they have a daycare. So much better than being caged for hours! And he always smells amazing afterwards
2 months ago
What a disappointing / shocking experience.
Why oh why would you take the time to assess a job, make the decision to start, then after doing only one section just stop and tell the client it’s ‘against policy’ to do anymore?.. leaving the client to have to work out what to do with a partially groomed dog.
It appears that Dogue has a habit of doing this unfortunately as we are not the first family to experience this. So is it ‘policy’?, as the reason we were given, or was it just ‘harder’ than expected so basic laziness?
No doubt there will be a response from ‘the owner’ telling me that it was for the safety or welfare of the dog.. I’ve seen that response from them before. I may even be told that I should be doing more regular cuts than every 3 months.
Am I expected to believe that the groomers that take on the ‘tougher’ jobs and complete them don’t care about these things? Just another excuse for laziness in my books.
When you choose a dog groomer you look for people who have skill, experience and integrity. From my experience these traits are not what you can expect from Dogue.
3 months ago
We had a great experience at Dogue with our puppy who came in for first groom. Very lovely staff. Helpful in tips to assist in brushing and future grooming. Will be back 😊